Terms & Conditions

Tampa Bay Drive

Last updated: September 7, 2026

These Terms & Conditions govern all reservations, rentals, vehicle deliveries, vehicle returns, and related services provided by Tampa Bay Drive ("Company"). By reserving, renting, driving, possessing, accessing, or using any vehicle provided by Tampa Bay Drive, the customer ("Renter") agrees to these Terms.

1. Eligibility

Renters must:

  • Be at least 21 years old.
  • Possess a valid driver's license with full driving privileges.
  • Provide accurate identification and contact information.
  • Maintain required insurance coverage.
  • Provide a valid payment method.

Drivers holding learner permits, instructional permits, restricted permits, suspended licenses, or revoked licenses are not eligible.

2. Insurance

Insurance is not included unless expressly stated in writing.

Renter is responsible for maintaining valid automobile insurance and for any deductibles, exclusions, uninsured losses, or damages occurring during the rental period.

3. Payment Authorization

By providing a payment method, Renter authorizes Company to charge amounts owed including:

  • Rental charges
  • Rental extensions
  • Security deposits
  • Fuel shortages
  • Toll charges
  • Airport parking fees
  • Parking tickets
  • Traffic citations
  • Cleaning fees
  • Smoking fees
  • Pet fees
  • Damage claims
  • Towing charges
  • Recovery costs
  • Administrative fees
  • Collection costs
  • Returned payment fees

Additional charges may be processed after vehicle return when discovered during inspection or after third-party invoices are received.

4. Security Deposit

Company may require a refundable security deposit.

The deposit may be applied toward any unpaid balance, damages, fees, tolls, citations, or charges arising from the rental.

5. Vehicle Condition

Vehicle condition may be documented using:

  • Photos
  • Videos
  • GPS records
  • Telematics data
  • Inspection reports
  • Mileage records

Failure to report visible damage before departure constitutes acceptance of vehicle condition.

6. Authorized Drivers

Only approved drivers may operate the vehicle.

The following are prohibited unless expressly approved by Company:

  • Unapproved drivers
  • Vehicle sub-rentals
  • Racing
  • Drifting
  • Reckless driving
  • Off-road operation
  • Illegal activity
  • Commercial hauling

Gig-economy services including Uber, Lyft, Uber Eats, DoorDash, Instacart, Spark, Roadie, and similar services are prohibited unless specifically approved by Tampa Bay Drive and supported by appropriate insurance.

7. Tolls, Tickets & Violations

Renter is solely responsible for:

  • Toll charges
  • Airport parking fees
  • Parking tickets
  • Traffic citations
  • Red-light camera violations
  • Towing charges
  • Storage fees
  • Impound fees

8. Fuel Policy

Vehicle must be returned with the same fuel level provided at pickup.

Missing fuel may result in:

  • Actual fuel cost
  • Refueling service fee

9. Mileage

Mileage limits and excess mileage charges, if applicable, will be disclosed at booking.

10. Maintenance & Breakdowns

Renter must immediately report:

  • Warning lights
  • Mechanical issues
  • Tire damage
  • Accidents
  • Safety concerns

Unauthorized repairs are prohibited without prior approval.

11. Accidents & Damage

Renter must:

  • Notify Company immediately
  • Contact law enforcement when required
  • Obtain a police report when available
  • Provide photos and documentation
  • Cooperate with claims investigations

12. Damage Responsibility

Renter may be responsible for:

  • Collision damage
  • Tire damage
  • Wheel damage
  • Glass damage
  • Interior damage
  • Smoke damage
  • Pet damage
  • Theft-related losses
  • Vandalism

Normal wear and tear does not include stains, burns, odors, cracked glass, curb rash, excessive dirt, neglect, abuse, or missing items.

13. Smoking, Vaping & Pets

Smoking, vaping, marijuana use, and illegal substances are strictly prohibited.

Violations may result in:

  • Cleaning fees
  • Odor removal fees
  • Vehicle downtime fees
  • Additional remediation charges

Pets require prior approval.

14. Late Returns

Vehicles must be returned at the agreed time and location.

Late returns may result in:

  • Additional rental charges
  • Extension fees
  • Recovery costs
  • Administrative fees

15. Airport Delivery & Return Policy

For airport deliveries and returns, including Tampa International Airport (TPA):

  • Renters are responsible for airport parking fees unless otherwise agreed.
  • Airport pickup and return instructions must be followed.
  • Failure to follow return instructions may result in additional charges.

16. Home Pickup & Return Policy

For home pickup and return rentals:

  • Vehicles must be returned to the designated location.
  • Keys must be returned to the provided lockbox.
  • Lockbox must be secured in its original location.
  • Failure to follow return instructions may result in additional charges.

17. Lost Keys, Lockboxes & Accessories

Renter is responsible for:

  • Keys
  • Key fobs
  • Lockboxes
  • Toll devices
  • Vehicle accessories

Charges may include:

  • Replacement costs
  • Programming fees
  • Locksmith services
  • Recovery expenses
  • Vehicle downtime

18. Vehicle Cleanliness

Vehicles must be returned in substantially the same cleanliness condition received.

The following may result in cleaning charges:

  • Excessive dirt
  • Sand
  • Pet hair
  • Food spills
  • Beverage spills
  • Stains
  • Odors
  • Excessive trash
  • Smoke residue
  • Biohazard contamination

19. Vehicle Tracking & Telematics

Vehicles may contain:

  • GPS devices
  • Telematics systems
  • Mileage monitoring systems
  • Theft recovery technology

Such systems may be used for:

  • Vehicle recovery
  • Theft prevention
  • Mileage verification
  • Return verification
  • Safety monitoring
  • Fraud prevention

20. Personal Property

Company is not responsible for personal property left in vehicles.

Shipping, storage, retrieval, and handling fees may apply.

21. Cancellation & Refund Policy

Refund eligibility is determined by the cancellation policy in effect at the time of booking.

No-shows may result in forfeiture of deposits and rental fees as permitted by law.

22. Chargebacks & Payment Disputes

Renter agrees to contact Tampa Bay Drive and attempt good-faith resolution before initiating a chargeback.

Tampa Bay Drive may submit:

  • Rental agreements
  • Photos
  • Videos
  • GPS records
  • Telematics records
  • Emails
  • Text messages
  • Inspection reports
  • Payment records

as evidence in any payment dispute.

23. Privacy

Tampa Bay Drive may collect personal information necessary to verify identity, process reservations, administer rentals, comply with legal obligations, and protect company property.

24. Limitation of Liability

To the fullest extent permitted by law, Tampa Bay Drive shall not be liable for:

  • Lost profits
  • Missed appointments
  • Travel delays
  • Business interruptions
  • Personal property losses
  • Consequential damages

25. Governing Law

These Terms shall be governed by the laws of the State of Florida.

Venue for any permitted legal action shall be Hillsborough County, Florida.

26. Entire Agreement

These Terms constitute the entire agreement between the parties regarding vehicle rentals and supersede prior communications or understandings.

If you have any questions about these terms, please contact us.